Archive for the 'FAQ' Category
If you are encountering problems with not being able to find channels that you once had after you load the new file 070411U onto your system and seem to be missing channels such as HBO-E, 2E, SHO-E, W, A&E this can be simply resolved. Also, alot of times after you load new files onto your system by accident that say “No Information” you maybe encounter alot of channels missing. Often people also have the opposite problem and find that they have extra channels that they do not want loaded into their Satellite that may have taken the place of the channels that they are in search of. You can find out how to reload your channels by clicking here.
Sometimes without question your ULTRA Viewsat will freeze up when you least expect it. This will sometimes happen after you load bins into your new receiver. once you do you blind scan and you are able to see your 300 plus channels and you can see the different details of each show on the channels you may then encounter that you will not be able to get any picture on your t.v. If your screen remains blank and your remote isnt helping with this problem then click here.
If you have just purchased your ULTRA and are having flashing then follow these simple steps. If you are using a memory stick then you need to copy the firmware upgrade file and copy it to a USB flash drive. Then you will need to connect your USB flash drive to you USB port in receiver. After this you will then need to go into your systems information and slect the receiver upgrade button. Once you have selected USB you then need to click the OK button. To see this entire process and get your ULTRA flashed click here.
Alot of people like to run two receivers at one time with the Viewsat receiver. You can run the Platinum and the Ultra at the same time if it is done correctly. Alot of times you will encounter problems if you do not pay attention to fine details. If you begin experiencing problems when both receivers are on when you begin flipping through the channels. You might want to try ground the antenna and see if this works or some of these other solutions by clicking here.
Alot of times when you first purchase your VS Ultra you will experience problems like finding the error “NO TV Channel” either on the main channel listing page or on the edit screen regardless of how many times you re scan. You will find that your bird will show the freqs and also your will scan and process the channels and all channels will appear showing quality numbers between 35-100. If your Q and S values appear as though they are bouncing and won’t stay fixed you need to click here.
If you are concerned that your ViewSat Ultra may be a fake you can find out the authenticity of your viewsat by checking these few simple things. Starting with checking out the cardboard box that your Viewsat Ultra comes in. On the original real viewsat the dimensions of the box are 36.8cm x 26.7cm x 7.8 cm. Also on the top of the box on the lid you will find the logo DVB DiSEqC 1.2″ on the bottom left and it will appear to be somewhat blurry and will not be a crisp logo. To find out more about the authenticity of your Viewsat Ultra click here.
If you are looking to load your memory stick USB then you’ve come to the right place. You will need to do these simple Firmware Upgrade using USB flash drive steps. Begin by simple copying the firmware upgrade file to a USB flash drive. Secondly you will need to connect your USB flash drive to your receiver in your USB port. To finish loading your memory stick click here.
Alot of time with satellites it can be unfortunate that with the Fortec Ultra you might have some problems. If your Fortec Ultra ever causes your creen to go blank on the television and you begin to experience having flashing lines that go across the receiver you can fix it easily. Find out how to fix it by clicking here.
You can open bin files with little to no effort! If you have just downloaded the new software for sky view 2.06 there are some short and simple steps that you will need to know in order to open bin files. Start by going to your documents and then right clicking on the file icon box. To read this full article Click Here.
You can locate autoroll on your satellite by following these simple instructions. Once you have correctly installed your satellite you can save time and effort by setting up your autoroll. Go to menu and then click user setting, then go to option.
To read the rest of this blog entry Click here.





