Archive for April, 2009

DISH, DirecTv Team Up To Push For Local Channels

Sunday, April 26th, 2009

DISH Network and DirecTv on Tuesday issued a joint statement in support of the Satellite Home Viewer Extension and Reauthorization Act, a bill the two companies called “must-pass legislation” that would force local broadcasters to allow their signals to be carried in-state by satellite providers.

The move would help ensure that viewers are able to receive local broadcast stations no matter what delivery medium they choose or where they live. Currently, viewers in some areas have to watch “local” programming from outside their home areas because their DMAs cross state lines.

“The broadcasters who benefit from this outdated model are resisting change, arguing that it will hurt their bottom lines,” DISH and DirecTV said in the statement.

According to the satellite providers, parts of 45 states currently have areas where consumers are required to get out-of-state TV signals based on their DMAs. The Satellite Home Viewer Extension and Reauthorization Act is currently pending in Washington.

TiVo to sell instant data on what people watch, fast-forward

Sunday, April 26th, 2009

By David Lieberman, USA TODAY
NEW YORK — The company that’s made it so easy for television viewers to avoid watching ads will unveil Monday a plan to help stations sell them.

TiVo (TIVO) will challenge Nielsen, whose audience ratings provide the basis for most ad sales, with Stop/Watch Local Markets. It will supplement TiVo’s measurements of national TV audiences with data from all but the smallest of the nation’s 210 markets.

TiVo will offer stations, advertisers and program producers year-round, second-by-second information about the shows and commercials watched by people who have one of the company’s DVRs. The anonymous data will come directly from the boxes.

“Imagine a local news department that has to decide where to put the sports and weather and how much time to devote,” says Todd Juenger, TiVo’s audience research and measurement general manager. “Having second-by-second graphs that show when the audience goes up, goes away or fast-forwards is a tremendous new piece of insight.”

Advertisers likely will be the most interested in the data. Nielsen just measures local program viewing four months a year in all but the 21 largest communities.

Information about “who’s viewing the commercial is a big plus for us,” says Kevin Gallagher, executive vice president at ad buyer Starcom USA. “Is it a be-all and end-all? We’ll have to look at it and see.”

TiVo’s sales of audience data supplement revenue from its struggling DVR business. The company has 3.3 million subscriptions, down 25% from its peak in early 2007. It would not discuss pricing for the data service.

TiVo’s privacy-protection policies prevent it from collecting important information that Nielsen can provide, including the number of people watching a TV set and demographic breakdowns.

“Our ratings are based on samples that reflect the viewing behavior of all households, not just those who have DVRs,” says Nielsen spokesman Gary Holmes.

Juenger says TiVo owners tend to be richer, better educated “and, unfortunately, a little more white” than the overall population, but “it isn’t a gigantic difference.”

He adds that DVRs will be “the way that most people will watch television in the near future.”

TiVo says its data will come from most of the DVRs that use its service, including ones that get it from DirecTV. It wouldn’t say whether Comcast will participate. Samples will range from 25,000 in the largest markets to 5,000 in small ones. Customers can opt out at TiVo’s website. Nielsen’s local samples range from 400 to 900.

The Great Brazilian Sat-Hack Crackdown

Sunday, April 26th, 2009

CAMPINAS, Brazil — On the night of March 8, cruising 22,000 miles above the Earth, U.S. Navy communications satellite FLTSAT-8 suddenly erupted with illicit activity. Jubilant voices and anthems crowded the channel on a junkyard’s worth of homemade gear from across vast and silent stretches of the Amazon: Ronaldo, a Brazilian soccer idol, had just scored his first goal with the Corinthians.

It was a party that won’t soon be forgotten. Ten days later, Brazilian Federal Police swooped in on 39 suspects in six states in the largest crackdown to date on a growing problem here: illegal hijacking of U.S. military satellite transponders.

“This had been happening for more than five years,” says Celso Campos, of the Brazilian Federal Police. “Since the communication channel was open, not encrypted, lots of people used it to talk to each other.”

The practice is so entrenched, and the knowledge and tools so widely available, few believe the campaign to stamp it out will be quick or easy.

Much of this country’s population lives in remote areas beyond the reach of cellphone coverage, making American satellites an ideal, if illegal, communications option. The problem goes back more than a decade, to the mid-1990s, when Brazilian radio technicians discovered they could jump on the UHF frequencies dedicated to satellites in the Navy’s Fleet Satellite Communication system, or FLTSATCOM. They’ve been at it ever since.

Truck drivers love the birds because they provide better range and sound than ham radios. Rogue loggers in the Amazon use the satellites to transmit coded warnings when authorities threaten to close in. Drug dealers and organized criminal factions use them to coordinate operations.

Today, the satellites, which pirates called “Bolinha” or “little ball,” are a national phenomenon.

“It’s impossible not to find equipment like this when we catch an organized crime gang,” says a police officer involved in last month’s action.

The crackdown, called “Operation Satellite,” was Brazil’s first large-scale enforcement against the problem. Police followed coordinates provided by the U.S. Department of Defense and confirmed by Anatel, Brazil’s FCC. Among those charged were university professors, electricians, truckers and farmers, the police say. The suspects face up to four years and jail, but are more likely to be fined if convicted.

First lofted into orbit in the 1970s, the FLTSATCOM bird was at the time a major advance in military communications. Their 23 channels were used by every branch of the U.S. armed forces and the White House for encrypted data and voice, typically from portable ground units that could be quickly unpacked and put to use on the battlefield.

As the original FLTSAT constellation of four satellites fell out of service, the Navy launched a more advanced UFO satellite (for Ultra High Frequency Follow-On) to replace them. Today, there are two FLTSAT and eight UFO birds in geosynchronous orbit. Navy contractors are working on a next-generation system called Mobile User Objective System beginning in September 2009.

Until then, the military is still using aging FLTSAT and UFO satellites — and so are a lot of Brazilians. While the technology on the transponders still dates from the 1970s, radio sets back on Earth have only improved and plummeted in cost — opening a cheap, efficient and illegal backdoor.

To use the satellite, pirates typically take an ordinary ham radio transmitter, which operates in the 144- to 148-MHZ range, and add a frequency doubler cobbled from coils and a varactor diode. That lets the radio stretch into the lower end of FLTSATCOM’s 292- to 317-MHz uplink range. All the gear can be bought near any truck stop for less than $500. Ads on specialized websites offer to perform the conversion for less than $100. Taught the ropes, even rough electricians can make Bolinha-ware.

“I saw it more than once in truck repair shops,” says amateur radio operator Adinei Brochi (PY2ADN) “Nearly illiterate men rigged a radio in less than one minute, rolling wire on a coil.”

Brochi, who assembled his first radio set from spare parts at 12, has been tracking the Brazilian satellite hacking problem for years.

Brochi says the Pentagon’s concerns are obvious.

“If a soldier is shot in an ambush, the first thing he will think of doing will be to send a help request over the radio,” observes Brochi. “What if he’s trying to call for help and two truckers are discussing soccer? In an emergency, that soldier won’t be able to remember quickly how to change the radio programming to look for a frequency that’s not saturated.”

When real criminals use these frequencies, it’s easy to tell they’re hiding something, but it’s nearly impossible to know what it is. In one intercepted conversation posted to YouTube, a man alerts a friend that he should watch out, because things are getting “crispy” and “strong winds” are on their way.

Sometimes loggers refer to the approach of authorities by saying, “Santa Claus is coming,” says Brochi.

When the user’s location is stable, the signal can be triangulated. That’s how the Defense Department got the coordinates to feed Brazilian authorities in March’s raids.

While Brazil may be the world capital of FLTSATCOM hijacking, there have been cases in other countries — even in the United States. In February of last year, FCC investigators used a mobile direction-finding vehicle to trace rogue transmissions to a Brazilian immigrant in New Jersey. When the investigators inspected his radio gear, they found a transceiver programmed to a FLTSAT frequency, connected to an antenna in the back of his house. Joaquim Barbosa was hit with a $20,000 fine.

A technician with Anatel, speaking on condition of anonymity, says the chief problem with ending the satellite abuse in this country is that U.S. and Brazilian authorities simply waited too long to start. Thousands of users are believed to have the know-how to use the system. After a bust, the airwaves always go quiet for a while, but the hijackers always return.

One week after the “Operation Satellite,” Brochi met with Wired.com at a gathering of amateur radio enthusiasts in a bucolic square in Campinas, about 60 miles north of Sao Paulo. Brochi switches on his UHF receiver and scans through the satellite frequencies.

It’s relatively quiet now on the satellite underground, except for the static-like sound of encrypted military traffic. But eventually, a lone creaky voice cuts through. It’s a man in Porto Velho, the capital of Rondônia, a day’s drive north into the upper Amazon basin. He’s making small talk with a friend in Portuguese. The satellite pirates are creeping back on the air.

DirecTV, Comcast Settle Do Not Call Complaints With FTC

Sunday, April 26th, 2009

DirecTV has agreed to pay $2.31 million and Comcast $900,000 to settle a suit filed by the Justice Department and alleging they had violated the do not call provisions of the Telemarketing Sales Rule. A DirecTV telemarketer will pay an additional $115,000.

DirecTV was settling charges that by violating the TSR, it was also violating a 2005 court order barring it from such conduct. DirecTV had paid $5.3 million to settle the previous alleged do not call violation.

Both Comcast and DirecTV are prohibited from future violations by the agreeement. Both companies had been accused of calling people who had specifically asked the companies not to call them again, said FTC chairman Jon Leibowitz.

“What makes DirecTV’s actions especially troubling is that it is a two-time offender: DiRECTV violated not only the FTC’s Do Not Call Rules, but also a previous federal court order barring it from exactly this type of conduct,” he said. “Simply put, we won’t tolerate firms that disregard consumers’ specific requests not to be called, and we will be especially tough on companies that ignore their obligations under prior court orders.”

The FTC said Comcast had the distinction of being the first company to have a complaint against it solely for violating the so-called entity-specific do not call provision, which means a company calling again after it had been specifically asked not to.

The FTC still has a complaint outstanding against Dish Network and two of its telemarketers for do not call violations.

NFL Network, Dish reach settlement

Saturday, April 11th, 2009

The NFL Network and Dish Network announced a settlement Friday that ends a lawsuit over how the satellite provider broadcasts the channel.

The agreement includes a multiyear deal for Dish to continue carrying NFL Network. Terms of the settlement were not disclosed.

“We are very pleased that our NFL Network will continue to be distributed in millions of homes on Dish Network,” NFL commissioner Roger Goodell said in a release.

In January 2008, Dish moved the channel from its most widely distributed, 100-channel package to the second-most widely distributed 200-channel tier. The company claimed the NFL violated their contract the previous month when it simulcast the historic Patriots-Giants game on CBS and NBC.

The two sides had amended their original deal in 2006 when the network began airing live regular-season games. That agreement moved NFL Network from the 200-channel to the 100-channel package and resulted in Dish paying higher licensing fees.

Dish claimed the contract reverted to the original deal when the NFL simulcast the game in which the Patriots became the first team to go 16-0 in the regular season, because that violated an exclusivity clause.

The league disagreed and filed suit a month later, asking the New York Supreme Court to compel Dish to honor the amended contract.

NFL Network will remain in the 200-channel package under Friday’s settlement.

“The NFL Network is a great complement to our programming lineup and we are pleased to offer the channel to our subscribers,” Dish CEO Charlie Ergen said in the release.

Man admits to fraud in TV dish case

Thursday, April 9th, 2009

By Thomas J. Prohaska
NEWS NIAGARA REPORTER

LOCKPORT — A Williamsville man who for 17 months was creating bogus satellite TV accounts, and collecting money for purportedly installing d*shes that actually never left his basement, will have to repay $16,000 under terms of a plea agreement announced Thursday.

Michael J. Manhart, 37, of North Ellicott Street, pleaded guilty in Niagara County Court to first-degree scheming to defraud, a felony that could place him in prison for as long as four years.

Judge Sara Sheldon Sperrazza will decide that June 23, but she did order Manhart to make the restitution payment.

Assistant District Attorney Heather A. Sloma-DeCastro said the $16,000 will be divided between DirecTV and its local installer, K&R Communications.

State Police Investigator Christopher Puckett said Manhart, a subcontractor for K&R, created the phony DirecTV accounts by using the names and Social Security numbers of former customers he dealt with when he owned two Verizon cell phone stores in Erie County.

He had sold those stores, one at Sheridan Drive and Millersport Highway in Amherst, the other on McKinley Parkway in Hamburg, but took the personal information with him, Puckett said.

“He’d use the correct name and Social [Security number] and make up an address or get one from a business so they’d pass the credit check,” Puckett said. “In some cases, [the bills] would go to a Wegmans or a pizzeria.”

The investigator said Manhart sometimes stumbled on someone who already had DirecTV service. “They’d ask why they were getting bills for different addresses. It took a while to figure it out,” Puckett said.

But Manhart would inform the company of the new account and installation and collect payment from the company, Sloma-DeCastro said.

She said 10 phony accounts were created in Niagara County, 15 in Erie County and 11 more in other counties, including one as far east as Oneida County. The scam lasted from October 2006 to March 2008.

Defense attorney Adam B. Conners said the cost of restitution was higher than he thought it would be, but Sloma- DeCastro said this was because it included the Erie County cases.

Puckett said the customers whose names were used didn’t lose any money. Sloma-DeCastro said Manhart was compelled to surrender the papers with the Social Security numbers he was using.