If you cancel your Dish Network service, beware of the unexpected.

I recently had the most unethical trick pulled on me. I canceled my service, paying what was owed. I was given a confirmation number for the transaction. I was told a shipping box and label would be sent for the receiver to be returned. If not returned within 30 days, I would be billed for it. This was all fair.

Three days after this transaction, I went to my bank account to check the balance online. I was shocked. There was a transaction for $400, taken by Dish Network. I called them. They told me it was for the receiver and I would get it back when they received their receiver.

This is all contrary to what I was told when I closed the account. My phone transaction closing the account was recorded, but they didn’t want to hear it. Oh, and they had no confirmation number for this $400, a transaction I never gave permission for.

The icing on the cake is that I have six debits under $10 that have come in. I now owe $180 in fees for being overdrawn, something that would have never happened if it weren’t for Dish Network.

When I speak with DN customer support staff, I am informed that this is not their problem. They only reassure me that when they get the receiver, they will credit my bank account.

A copy of this letter has been sent to the Better Business Bureau to make them aware of these unethical practices.